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Old 08-11-2007, 01:22 PM   2 links from elsewhere to this Post. Click to view. #1 (permalink)
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Monstersupplements.co.uk poor service

Hi all.

I was wondering if anybody has actually used monstersupplements.co.uk, or have I been ripped off by a 'web' company?

I ordered a tub of reflex whey on Monday, its now Thursday and I have not recieved my order. I did get a receipt by email but every time I phone monster supplements the line is busy.

Are they a real company of have I been ripped off?

If they're a real company i'm highly unimpressed with their service and wont be using them again.

Cheers.
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Old 08-11-2007, 01:24 PM   #2 (permalink)
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Re: Monstersupplements.co.uk poor service

Give it a few days mate it should arrive.

Email them and see what they say
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Old 08-11-2007, 01:24 PM   #3 (permalink)
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Re: Monstersupplements.co.uk poor service

Yeah mate, they're for real. i've used once and had really fast delivery. I'd get in touch mate, everyone makes mistakes sometimes. As far as im aware they don't use royal mail either so you would expect your stuff to have arrived!
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Old 08-11-2007, 02:02 PM   #4 (permalink)
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Re: Monstersupplements.co.uk poor service

do you mean monstersupplements.com?

If so there probably one of the biggest and most well know supp companies on the net
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Old 08-11-2007, 02:45 PM   #5 (permalink)
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Re: Monstersupplements.co.uk poor service

Quote:
Originally Posted by genesis View Post
do you mean monstersupplements.com?

If so there probably one of the biggest and most well know supp companies on the net
^^^ yep i'll second that... ive ordered from them and had no problems.
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Old 08-11-2007, 03:33 PM   #6 (permalink)
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Re: Monstersupplements.co.uk poor service

Good reliable company in my experience.

Before i joined this forum,and found the discounts,i used to use them all the time
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Old 08-11-2007, 04:54 PM   #7 (permalink)
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Re: Monstersupplements.co.uk poor service

Quote:
Originally Posted by iamfeeb View Post
Hi all.

I was wondering if anybody has actually used monstersupplements.co.uk, or have I been ripped off by a 'web' company?

I ordered a tub of reflex whey on Monday, its now Thursday and I have not recieved my order. I did get a receipt by email but every time I phone monster supplements the line is busy.

Are they a real company of have I been ripped off?

If they're a real company i'm highly unimpressed with their service and wont be using them again.

Cheers.

Be careful here there are two one reputable and one not so ... the Original and very reputable company is Monstersupplements.com ... the other one which sprung masquarading as the former is Monstersupplementcompany.co.uk . I know the owner of the former and they have had alot of problems with people thinking the second site is them and since the latter has had some pretty serious service issues it is not doing the former any favours .. I believe it is being sorted in the courts

but in the meantime stick with the former you should get great service etc if you are not then contact them as I am sure there is an error etc

On our retail business we ship out alot of parcels and assume they all get there unless we hear .. couriers can cock up alot and unless we know then sitting fuming your product is not there is not going to help anyone :-)

Wurz
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Old 08-11-2007, 04:58 PM   #8 (permalink)
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Re: Monstersupplements.co.uk poor service

monstersupplements.com are one of the best sites around.
monstersupplements.co.uk dont exist!
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Old 08-11-2007, 05:02 PM   #9 (permalink)
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Re: Monstersupplements.co.uk poor service

Quote:
Originally Posted by Karl(Reflex) View Post
monstersupplements.com are one of the best sites around.
monstersupplements.co.uk dont exist!
Well it does... but it doesn't if that makes sense... Its just a portal...

http://www.monstersupplements.co.uk/
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Old 08-11-2007, 05:16 PM   #10 (permalink)
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Re: Monstersupplements.co.uk poor service

Thanks for the replies all, its good to know I havent ordered from a fake website!

I got through on the phone today, it seems that DHL have stuffed up, so they will be phoning me tomorrow.

Cheers fellas!
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Old 08-11-2007, 05:54 PM   #11 (permalink)
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Re: Monstersupplements.co.uk poor service

was gonna say... i switch between monster and affordable... both are very reliable.
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Old 08-11-2007, 07:47 PM   #12 (permalink)
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Re: Monstersupplements.co.uk poor service

Always found www.monstersupplements.com to be very reliable.
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Old 08-11-2007, 07:50 PM   #13 (permalink)
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Re: Monstersupplements.co.uk poor service

monstersupplements has a very good service. always fast and without troubles.
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Old 09-11-2007, 08:01 PM   #14 (permalink)
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Re: Monstersupplements.co.uk poor service

I used to use them a while ago. Their 2 for the price of 1 offer is good.
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Old 10-11-2007, 01:36 AM   #15 (permalink)
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Re: Monstersupplements.co.uk poor service

Second what everyone else said above...Monster are a great company and the people behind it are 100% golden.

Cheers,

Gav.
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