Orange are the worst phone company..by far - UK-Muscle Body Building Community

chris jenkins · 22-06-2005, 01:37 PM

I have to convey my opinion, that orange mobile phone company are absolutely terrible.

I have payed thousands over the last six years I have been an orange customer. Yesterday my samsung e-800 phone for no reason went blank on me, with a white screen.

I pay my fee for insurance on a monthly basis, so I was pretty annoyed on realising I had to pay an admin fee of 15 pounds to have my phone replaced. Next month Orange would like me to have my 12 month contract re- newed, I have decided not to do so.

What makes things worse is when some little man at the end of the line contacts me with an attitude, on asking for a team manager I was refused that right and tod to let him finish bull ****ing me to death with the statement' would you like me to send you to the disconnections department'.

If any of you are thinking of going with Orange, think twice, they want your money and couldnt give a toss about you.......

InSaNiTy · 22-06-2005, 01:48 PM

I take it you don't like Orange then?

In the end all phone companies are only interested in your money. They're all the same, bunch of stuck up t0ssers. I think Vodafone are probably best for customer service. Don't go to O2! you'll never get through to them! And don't buy from The Link....they are seriously bad! 20 days to connect my phone! And to top it off, they charged me 300 quid because I hadn't connected within the 7 day time limit. After several letters and numerous phone calls they agreed to pay me it back....Did I get a sorry, or maybe a months free rental...did I fcuk, just a cheque through the post, and a letter basically saying 'Here's your money back, now stfu'

Captain Hero · 22-06-2005, 01:52 PM

Quote:

Originally Posted by InSaNiTy

I take it you don't like Orange then?

In the end all phone companies are only interested in your money. They're all the same, bunch of stuck up t0ssers. I think Vodafone are probably best for customer service. Don't go to O2! you'll never get through to them! And don't buy from The Link....they are seriously bad! 20 days to connect my phone! And to top it off, they charged me 300 quid because I hadn't connected within the 7 day time limit. After several letters and numerous phone calls they agreed to pay me it back....Did I get a sorry, or maybe a months free rental...did I fcuk, just a cheque through the post, and a letter basically saying 'Here's your money back, now stfu'

3g are bad too mate. Outsourced their call centre to india so its cheaper for them, but barely any of the operatives understand much english or speak it very well either so how is that good service? Agree with insanity as with many companies it is all about the money :jerk:

chris jenkins · 22-06-2005, 01:56 PM

That is terrible mate, Im going with Vodaphone. Ive spend thousands with orange, if they want to charge me 15 quid then they can lose thousands instead.

InSaNiTy · 22-06-2005, 02:07 PM

Unfortunately Vodafone are the most expensive, but given the network coverage and customer service, it's probably worth the money. I'm only on O2 because I get it cheap now my brother in law is working for them

.

chris jenkins · 22-06-2005, 02:15 PM

Are vodaphone a lot more expensive than Orange?

spencer-thom · 22-06-2005, 02:21 PM

hi chris vodaphone are alot more expensive

chris jenkins · 22-06-2005, 02:23 PM

Cheers buddy

InSaNiTy · 22-06-2005, 02:24 PM

Off Peak 1000
Line rental = £20.00

Peak (per minute) = £0.35 +
Off-Peak (per minute) = £0.05 +

1000 free off-peak minutes per month.
Insurance = £4.99

*1000 off peak mins per month to landlines and other Vodafone mobiles
*Click here for details of available bundles

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

CrossNet 125 - 12 month contract
Line rental = £25.00

Peak (per minute) = £0.15 +
Off-Peak (per minute) = £0.15 +

125 free peak minutes per month.
Insurance = £4.99

*125 crossnet minutes per month - Anytime!
*This is subject to a minimum 12 month contract
*Click here for details of the bundles available

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

CrossNet 200 - 12 month contract
Line rental = £30.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

200 free peak minutes per month.
Insurance = £4.99

*200 crossnet minutes per month - Anytime!
*This is subject to a mimimum 12 month contract
*Click here for details of the bundles available
*SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff.
*Free text bundle will revert to £14 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

CrossNet 200 - 18 month contract
Line rental = £30.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

200 free peak minutes per month.
Insurance = £4.99

*200 Crossnet minutes per month - Anytime!
*This tariff is subject to a minimum 18 month contract
*Click here for details of available bundles.
*SPECIAL OFFER - 250 FREE text messages for the first 6 months are inlcuded on this tariff.
*Free text bundle will revert to £14 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

3G Anytime 200
Line rental = £30.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

200 free peak minutes per month.
Insurance = £4.99

*200 minutes cross network per month - Anytime!
*This is subject to a minimum 12 month contract
*Click here for details on available bundles.
*Click here for details on the lastest 3G Promotion

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

Cross Net 350 - 12 month contract
Line rental = £40.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

350 free peak minutes per month.
Insurance = £4.99

*350 Crossnet minutes per month - Anytime!
*This contract is subject to a minimum 12 month contract
*250 texts for the 6 months
*Click here for details on available bundles.
*SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff.
*Free text bundle will revert to £14 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

Cross Net 350 - 18 month contract
Line rental = £40.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

350 free peak minutes per month.
Insurance = £4.99

*350 CrossNet minutes per month - Anytime!
*250 text messages for the 6 months
*This tariff is subject to a minimum of 18 month contract
*Click here for details on available bundles.
*SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff.
*Free text bundle will revert to £14 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

3G Anytime 350
Line rental = £40.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

350 free peak minutes per month.
Insurance = £4.99

*350 cross network minutes per month - Anytime!
*This is subect to a minimum 12 month contract
*Click here for details on available bundles.
*Click here for details on the latest 3G Promotion

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

3G Anytime 500 + 50 Video
Line rental = £40.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

500 free peak minutes per month.
Insurance = £3.99

*500 cross network minutes per month - Anytime!
*50 minutes Video Calling + Football, Film, and News Video a month for the lengeth of the contract - Any tariff change will loose this entitlement*100 text messages per month
*This is subject to a minimum 12 month contract
*Click here for details on available bundles.
*Click here for details on the latest 3G Promotion

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

CrossNet 500 - 12 month contract
Line rental = £50.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

500 free peak minutes per month.
Insurance = £4.99

*500 Crossnet minutes per month - Anytime!
*This is subject to a minimum 12 month contract
*Click here for details on available bundles.
*SPECIAL OFFER - 500 FREE text messages for the first 6 months are included on this tariff.
*Free text bundle will revert to £25 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary
--------------------------------------------------------------------------------

CrossNet 500 - 18 month contract
Line rental = £50.00

Peak (per minute) = £0.12 +
Off-Peak (per minute) = £0.12 +

500 free peak minutes per month.
Insurance = £4.99

*500 Crossnet minutes per month - Anytime!
*This tariff is subject to a minimum 18 month contract
*Click here for details on available bundles.
*SPECIAL OFFER - 500 FREE text messages for the first 6 months are included on this tariff.
*Free text bundle will revert to £25 per month after the free period.

+ Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary

samurai69 · 22-06-2005, 02:30 PM

I am confused with all the new suppliers, when Orange first started they were the best by far, unfortunately as company size grows all the help and good will goes down the pan.

I am lucky, I just got an orange pay as you go phone and had it unblocked for about 100 euros less than I can buy a similar phone here so £uck them

the_gre8t_1ne · 22-06-2005, 02:42 PM

m8 they are all the same, im with t-mobile, and the only reason i am is that most of my m8's are so i get free off peak calls to them and there cheap, but have ****ty phone coverage and i think there customer support is good, 3 are sh8 support but gr8 tarrifs!!! i would change to them, but they have a crappy line of phones at the mo (except for the new nokia smart phone!) I thaught orange were allrounder's had reasonable tarrif's and good coverage but the way u go on, ill think twice, and vodafone are the best, but expensive!!! thats prob why tho! so in the end same sh!t, but diff smell

Gridlock · 22-06-2005, 03:05 PM

02 have been buggering me about this month, generally they are not too bad though,

Virgin mobile have the nicest most helpful helpline people of just about any company in the world IMO

Lauren · 22-06-2005, 03:18 PM

I was with Orange but left them last month as they are sh1t. Too expensive, not helpful at all when something goes wrong. Can't answer any questions and one person tells you a different storey to the next person! Waste of time.

I am now on 3, I must admit having their call centre in India sucks but hey the tarriffs are awesome!

the_gre8t_1ne · 22-06-2005, 03:21 PM

Quote:

Originally Posted by Lauren

I was with Orange but left them last month as they are sh1t. Too expensive, not helpful at all when something goes wrong. Can't answer any questions and one person tells you a different storey to the next person! Waste of time.

I am now on 3, I must admit having their call centre in India sucks but hey the tarriffs are awesome!

But the phones suck A$$ (exept the new nokia 6830) but as soon as thats sorted, my ass will be a G.........3G that is............:smoke:

Lauren · 22-06-2005, 03:26 PM

I have the Motorola E1000 its FAB!!!

22-06-2005, 01:37 PM	#1 (permalink)
chris jenkins Looking Freaky Join Date: Aug 2004 Posts: 735	Orange are the worst phone company..by far I have to convey my opinion, that orange mobile phone company are absolutely terrible. I have payed thousands over the last six years I have been an orange customer. Yesterday my samsung e-800 phone for no reason went blank on me, with a white screen. I pay my fee for insurance on a monthly basis, so I was pretty annoyed on realising I had to pay an admin fee of 15 pounds to have my phone replaced. Next month Orange would like me to have my 12 month contract re- newed, I have decided not to do so. What makes things worse is when some little man at the end of the line contacts me with an attitude, on asking for a team manager I was refused that right and tod to let him finish bull ****ing me to death with the statement' would you like me to send you to the disconnections department'. If any of you are thinking of going with Orange, think twice, they want your money and couldnt give a toss about you.......

22-06-2005, 02:42 PM	#11 (permalink)
the_gre8t_1ne Your Friendly neighbourhood pusha! Join Date: Apr 2005 Location: The Ghetto (West, London) Posts: 4,066	m8 they are all the same, im with t-mobile, and the only reason i am is that most of my m8's are so i get free off peak calls to them and there cheap, but have ***ty phone coverage and i think there customer support is good, 3 are sh8 support but gr8 tarrifs!!! i would change to them, but they have a crappy line of phones at the mo (except for the new nokia smart phone!) I thaught orange were allrounder's had reasonable tarrif's and good coverage but the way u go on, ill think twice, and vodafone are the best, but expensive!!! thats prob why tho! so in the end same sh!t, but diff smell __________________ Know your role and shut your mouth! or I'll layeth the SMACK DOWN on your Candy ASS!! If you smelalalalalalooouuuu To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.* the gre8t 1ne.......is cooking!? To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. also find me at To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

22-06-2005, 03:05 PM	#12 (permalink)
Gridlock A diamond in the rough Join Date: Nov 2004 Posts: 1,229	02 have been buggering me about this month, generally they are not too bad though, Virgin mobile have the nicest most helpful helpline people of just about any company in the world IMO __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

22-06-2005, 03:18 PM	#13 (permalink)
Lauren The Lady Of The Manor Join Date: Jan 2005 Location: Bedfordshire, UK Posts: 2,291	I was with Orange but left them last month as they are sh1t. Too expensive, not helpful at all when something goes wrong. Can't answer any questions and one person tells you a different storey to the next person! Waste of time. I am now on 3, I must admit having their call centre in India sucks but hey the tarriffs are awesome! __________________ "Are you a Raver?" "No, Im straight!" :love:

22-06-2005, 03:26 PM	#15 (permalink)
Lauren The Lady Of The Manor Join Date: Jan 2005 Location: Bedfordshire, UK Posts: 2,291	I have the Motorola E1000 its FAB!!! __________________ "Are you a Raver?" "No, Im straight!" :love:

22-06-2005, 01:48 PM	#2 (permalink)
InSaNiTy Banned Join Date: Jul 2004 Posts: 1,835	I take it you don't like Orange then? In the end all phone companies are only interested in your money. They're all the same, bunch of stuck up t0ssers. I think Vodafone are probably best for customer service. Don't go to O2! you'll never get through to them! And don't buy from The Link....they are seriously bad! 20 days to connect my phone! And to top it off, they charged me 300 quid because I hadn't connected within the 7 day time limit. After several letters and numerous phone calls they agreed to pay me it back....Did I get a sorry, or maybe a months free rental...did I fcuk, just a cheque through the post, and a letter basically saying 'Here's your money back, now stfu'

22-06-2005, 01:56 PM	#4 (permalink)
chris jenkins Looking Freaky Join Date: Aug 2004 Posts: 735	That is terrible mate, Im going with Vodaphone. Ive spend thousands with orange, if they want to charge me 15 quid then they can lose thousands instead.

22-06-2005, 02:07 PM	#5 (permalink)
InSaNiTy Banned Join Date: Jul 2004 Posts: 1,835	Unfortunately Vodafone are the most expensive, but given the network coverage and customer service, it's probably worth the money. I'm only on O2 because I get it cheap now my brother in law is working for them .

22-06-2005, 02:15 PM	#6 (permalink)
chris jenkins Looking Freaky Join Date: Aug 2004 Posts: 735	Are vodaphone a lot more expensive than Orange?

22-06-2005, 02:21 PM	#7 (permalink)
spencer-thom Newbie Trainer Join Date: May 2005 Posts: 5	hi chris vodaphone are alot more expensive

22-06-2005, 02:23 PM	#8 (permalink)
chris jenkins Looking Freaky Join Date: Aug 2004 Posts: 735	Cheers buddy

22-06-2005, 02:24 PM	#9 (permalink)
InSaNiTy Banned Join Date: Jul 2004 Posts: 1,835	Off Peak 1000 Line rental = £20.00 Peak (per minute) = £0.35 + Off-Peak (per minute) = £0.05 + 1000 free off-peak minutes per month. Insurance = £4.99 1000 off peak mins per month to landlines and other Vodafone mobiles Click here for details of available bundles + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- CrossNet 125 - 12 month contract Line rental = £25.00 Peak (per minute) = £0.15 + Off-Peak (per minute) = £0.15 + 125 free peak minutes per month. Insurance = £4.99 125 crossnet minutes per month - Anytime! This is subject to a minimum 12 month contract Click here for details of the bundles available + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- CrossNet 200 - 12 month contract Line rental = £30.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 200 free peak minutes per month. Insurance = £4.99 200 crossnet minutes per month - Anytime! This is subject to a mimimum 12 month contract Click here for details of the bundles available SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff. Free text bundle will revert to £14 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- CrossNet 200 - 18 month contract Line rental = £30.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 200 free peak minutes per month. Insurance = £4.99 200 Crossnet minutes per month - Anytime! This tariff is subject to a minimum 18 month contract Click here for details of available bundles. SPECIAL OFFER - 250 FREE text messages for the first 6 months are inlcuded on this tariff. Free text bundle will revert to £14 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- 3G Anytime 200 Line rental = £30.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 200 free peak minutes per month. Insurance = £4.99 200 minutes cross network per month - Anytime! This is subject to a minimum 12 month contract Click here for details on available bundles. Click here for details on the lastest 3G Promotion + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- Cross Net 350 - 12 month contract Line rental = £40.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 350 free peak minutes per month. Insurance = £4.99 350 Crossnet minutes per month - Anytime! This contract is subject to a minimum 12 month contract 250 texts for the 6 months Click here for details on available bundles. SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff. Free text bundle will revert to £14 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- Cross Net 350 - 18 month contract Line rental = £40.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 350 free peak minutes per month. Insurance = £4.99 350 CrossNet minutes per month - Anytime! 250 text messages for the 6 months This tariff is subject to a minimum of 18 month contract Click here for details on available bundles. SPECIAL OFFER - 250 FREE text messages for the first 6 months are included on this tariff. Free text bundle will revert to £14 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- 3G Anytime 350 Line rental = £40.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 350 free peak minutes per month. Insurance = £4.99 350 cross network minutes per month - Anytime! This is subect to a minimum 12 month contract Click here for details on available bundles. Click here for details on the latest 3G Promotion + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- 3G Anytime 500 + 50 Video Line rental = £40.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 500 free peak minutes per month. Insurance = £3.99 500 cross network minutes per month - Anytime! 50 minutes Video Calling + Football, Film, and News Video a month for the lengeth of the contract - Any tariff change will loose this entitlement100 text messages per month This is subject to a minimum 12 month contract Click here for details on available bundles. Click here for details on the latest 3G Promotion + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- CrossNet 500 - 12 month contract Line rental = £50.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 500 free peak minutes per month. Insurance = £4.99 500 Crossnet minutes per month - Anytime! This is subject to a minimum 12 month contract Click here for details on available bundles. SPECIAL OFFER - 500 FREE text messages for the first 6 months are included on this tariff. Free text bundle will revert to £25 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary -------------------------------------------------------------------------------- CrossNet 500 - 18 month contract Line rental = £50.00 Peak (per minute) = £0.12 + Off-Peak (per minute) = £0.12 + 500 free peak minutes per month. Insurance = £4.99 500 Crossnet minutes per month - Anytime! This tariff is subject to a minimum 18 month contract Click here for details on available bundles. SPECIAL OFFER - 500 FREE text messages for the first 6 months are included on this tariff. *Free text bundle will revert to £25 per month after the free period. + Call costs based upon Vodafone to Vodafone calls, or Vodafone to standard BT landline calls. Calls to other networks / premium rate services may vary

22-06-2005, 02:30 PM	#10 (permalink)
samurai69 Banned Join Date: Jan 2005 Location: Mid Portugal - by the sea Posts: 3,076	I am confused with all the new suppliers, when Orange first started they were the best by far, unfortunately as company size grows all the help and good will goes down the pan. I am lucky, I just got an orange pay as you go phone and had it unblocked for about 100 euros less than I can buy a similar phone here so £uck them

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