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Old 25-09-2007, 12:08 PM   1 links from elsewhere to this Post. Click to view. #1 (permalink)
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Bad Experience With Simply Supplements

I ordered a 2 for 1 offer of 5HTP with St John's Wort from Simply Supplements (http://www.simplysupplements.co.uk). The product I ordered was 200mg 5HTP/100mg St John's Wort at £7.95. The product I was sent was 15mg 5HTP/200mg St John's Wort. There was no mention of a change of product.
When I contacted them to complain, stating that the product sent was of no use to me, they sent me more of the same product for my inconvenience. I pointed out that this was more of the same product that I had no use for, so they agreed to send an alternative product of my choice (they didn't have the product that I originally ordered). I asked for Selenium and/or Zinc. I was sent a single bottle of Selenium that had a retail value of around £1.30.
When I again complained that this was unfair, I was asked to return all unopened bottles in order for me to order some further products. This I did, at a cost of £1. I've had no contact from them since, despite e-mailing them twice.
Therefore, in short, I've spent £9.00 plus the cost of a letter, and spent a ridiculous amount of time dealing with this, and have a single bottle of Selenium worth around £1.30 to show for it.
Simply Supplements are the worst company I've ever dealt with on the Internet, and I've been using the on-line since 1994. I've never had to go to anywhere like these extremes to simply get what I have paid for.



What a rip off!! :(
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Old 27-09-2007, 01:35 PM   #2 (permalink)
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Re: Bad Experience With Simply Supplements

i waited a month for 2 bottles of milke thistle from these tw@ts, i ended up going to holland and barret to buy some i waited that long.
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Old 27-09-2007, 06:48 PM   #3 (permalink)
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Re: Bad Experience With Simply Supplements

That is really bad mate.

I was p1ssed off that I had to wait a day longer than promised for some protein from Monster Supplements, and that they refused to return any of my emails or calls.

But a month!!!
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Old 27-09-2007, 08:23 PM   #4 (permalink)
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Re: Bad Experience With Simply Supplements

Quote:
Originally Posted by Nytol View Post
That is really bad mate.

I was p1ssed off that I had to wait a day longer than promised for some protein from Monster Supplements, and that they refused to return any of my emails or calls.

But a month!!!
LOL if it was you nytol you prob would be out for blood after week one:gun:
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Old 27-09-2007, 08:26 PM   #5 (permalink)
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Re: Bad Experience With Simply Supplements

Day 3 mate, my BP would not take the other 4 days waiting,
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Old 27-09-2007, 08:44 PM   #6 (permalink)
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Re: Bad Experience With Simply Supplements

I use zipvit for all my vits and stuff. They are the nuts, cheap and quick as, plus they send you free sh1t cause they are nice not cause they fooked up your order
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Old 28-09-2007, 08:17 AM   #7 (permalink)
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Re: Bad Experience With Simply Supplements

I like Zip Vit too.
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Old 28-09-2007, 08:42 AM   #8 (permalink)
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Re: Bad Experience With Simply Supplements

holland and barret for me. they do great deals throughout the year so I buy in bulk.

(vits and oils only, protein is rank).
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