Quote:
Originally Posted by Lost Soul  James
But you guys win business on service
I myself have had 4-5 orders in the last 5-10 months and all have been spot on
To me thats worth more than a few pence off |
Thanks, I really appreciate that. We do work really hard to maintain our service level, and its not always easy when you're growing really quick (as I've heard discussed online with other fast growing sellers like MyProtein) but we try to take whatever measures necessary to not let standards slip.
Obviously we could quite easily knock 14p off our selling price on any product we sell, but we never get involved in price wars because a) if we knock 14p off, someone else will always come along and knock an extra penny off the following day and b) like you say, we hope our service is good enough that customers will stick with us regardless of a few pence savings. Plus we're under pressure from manufacturers to stick to certain pricing and I can do without the hassle of them emailing and calling me all the time. When you're smaller you can get away with it, but when you reach a certain size they always seem to be monitoring what you do. Same with the various governing bodies who do regulate what you can and cant sell. You hit a certain turnover level and you suddenly have a big red target on you.
Anyhow, apologies for taking the thread off topic. I'm sure any of the three products the original poster mentioned would be fine, but I personally would go for the VP2 for quality or the CNP for price depending on the main priority.