UK-Muscle Body Building Community - Bodybuilding Forum - View Single Post - UK customs seize goods from Bodybuilding.com

mjguy · 27-04-2008, 04:50 PM

Thanks for all your messages.

I guess I am just really peed-off because this is the very first time I have ever ordered bb suplement products from the internet and it has been the worst experience!

Imagine paying all your hard earned cash and Fedex deliver you an empty box! It is like something out of a comic sketch!

I am really peed off with bodybuilding.com because I did check their site and they list various substances and products banned from import to the UK. But there is no mention of dairy, egg or meat products (including dried forms) . I feel that they so know the rules but decide to omit this information since 90% of products contains these ingredients.

I sent bb.com an email asking them to update their website so that nobody else fall prey and they just sent back a message saying:

"We try really hard to keep up with international customs laws but as they change so frequently that it is extremely hard for us to make sure that we have the most up to date information at all times. Once again we appologize for the hassle."

"Customs can be a crazy hassle. Thanks for spreading the word! We appreciate it man!"

"Have a great day!"

A simple fob-off email.

No mention of updating their website to warn other potential victims!

They should take more responsibility to warn people. Why take money from UK customers knowing for well that they are about to ship banned products. There should at least be a warning.

oh well - never going to use bb.com again thats for sure!

27-04-2008, 04:50 PM	#11 (permalink)
mjguy Newbie Trainer Join Date: Apr 2008 Posts: 2	Re: UK customs seize goods from Bodybuilding.com Thanks for all your messages. I guess I am just really peed-off because this is the very first time I have ever ordered bb suplement products from the internet and it has been the worst experience! Imagine paying all your hard earned cash and Fedex deliver you an empty box! It is like something out of a comic sketch! I am really peed off with bodybuilding.com because I did check their site and they list various substances and products banned from import to the UK. But there is no mention of dairy, egg or meat products (including dried forms) . I feel that they so know the rules but decide to omit this information since 90% of products contains these ingredients. I sent bb.com an email asking them to update their website so that nobody else fall prey and they just sent back a message saying: "We try really hard to keep up with international customs laws but as they change so frequently that it is extremely hard for us to make sure that we have the most up to date information at all times. Once again we appologize for the hassle." "Customs can be a crazy hassle. Thanks for spreading the word! We appreciate it man!" "Have a great day!" A simple fob-off email. No mention of updating their website to warn other potential victims! They should take more responsibility to warn people. Why take money from UK customers knowing for well that they are about to ship banned products. There should at least be a warning. oh well - never going to use bb.com again thats for sure!