stow

All,
A big sorry for not having sorted this yet and thanks for the feedback sent.
I am making effrots to contact him this week.
I'v been offline a lot recently for a variety of reasons, but things are back to normal.
So sorry again.
We haven't been knocked back by him, the only challenge now is finding a good time to have the call. I also wanted to record the call and either post as a wmv file, or write a transcript. Failing that, I'll just summarise the answers.
So totally committed to getting good feedback to the questions if I can.
STOW